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Hall plan

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Le Grand Angle Avenue Périé
33525 Bruges Cedex
France

Phone / Fax: show
Phone: +33 5 57 14 33 60
Fax: +33 5 57 14 33 61

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Product description

This guarantee is effective once the rental contract is signed and expires at midnight on the day before the stay is due to begin.

Provided contractual obligations are complied with, this guarantee enables you to to claim a refund of monies paid if your stay has to be cancelled for any of the reasons given in the following exhaustive list:
  • 1. The serious illness, injury or death of:
    – yourself, your legal or common-law partner, your parents or children, your legal guardian
    – your brothers, sisters, stepbrothers, stepsisters, sons or daughters-in-law, step-parents or parents-in-law
    - By serious illness or injury, we mean any temporary or permanent damage to your physical well-being that has been medically diagnosed and requires you to stop all professional or other activities.
  • 2. Pregnancy complications
  • 3. Serious losses
    That absolutely require your presence on the day of departure and following days due to a theft, fire, or flood affecting your main home or the destruction of more than 50% of your business premises (you must provide proof from your insurer)
  • 4. Redundancy
    Of yourself or your partner on condition that the process had not started before you booked your stay
 All these reasons for cancelling must be notified by recorded delivery accompanied by all the necessary documents to confirm the facts (loss adjuster’s report, police report, summons, medical or death certificate, etc.) as soon as possible and at the latest within three working days of the accident or event.

** excluding Sunêlia Partner sites and only for holiday rentals.